Refund policy

For Damaged or Incorrect Items

Return / Exchange Terms:

• We do not accept return of goods, unless for the following reason.
• Customers are to check correctness and condition of goods immediately at self collection point or receiving from delivery personel.  
• Any wrong or damage items received must be reported to us within seven (7) calendar days from receiving it so as to be eligible for Return / Exchange. 
• Items’ value shall not be remarkably decreased due to your usage or consumption.
• All original receipt (or gift receipt) and original packaging must be presented upon return.
• Ensure that the item(s) you’re returning is repackaged back with all the orignal cables, adapters and documentation that were included when you received it.
• Exchanges are subjected to stock availability.
• For price differences, a top-up in amount will be requested or refund will be processed, where applicable.

Return / Exchange Procedure

• Purchases from Team 108 physical or online store
  Inform us / Request @ email 108@team108.com / +65 6748 9333
  Where to Return: 
  Team 108 Technical Services Pte Ltd
  1 Ubi View #10-13 Focus One. Singapore 408555.
  
  
• Purchases made with our Authorised Dealers/Resellers
  For purchases made through our authorised dealers or resellers, please check with  their respective returns and refund policies. Kindly contact the respective reseller for assistance.